For retailers, only three things in life are certain – death, taxes… and PCI
PCI DSS has joined the list of certainties in life for the retail IT community and there’s no doubt that it’s one of the least attractive projects at the moment. Despite this, we recently held our 8th...
View ArticleIn-store PayPal. Your even more flexible friend
Melt my wallet down into a belt for Barbie’s boyfriend? Not quite yet! While there may well be an app for my Tesco clubcard, I still need somewhere to keep my train tickets, receipts, vouchers,...
View ArticleThe secret to re-booting the high street is at your fingertips
Almost everyone has one. You can launch infuriated fowl at devious swine with them. And they provide the missing link between virtual and physical worlds. The mobile phone may seem an unlikely saviour,...
View ArticleOmni-channel payments and the search for Atlantis
Whether you like the term ‘omni-channel payments’ or not – indeed whether you even think of distinguishing between payments, the channels you offer to your customers and your overall retail proposition...
View ArticleGift Cards: An omnichannel Christmas Carol
Last night, at about 3am, I was awoken by a strange noise. Climbing out of bed I was approached by a ghostly figure. “Who are you?” I asked. “And what are you doing in a retail technology blog-related...
View ArticleNRF 2013: record numbers, reduced effort and virtual bears
It’s in New York and it’s billed as Retail’s Big Show, so I didn’t need to be asked twice! And along with more than 27,000 other delegates at the 102nd National Retail Federation conference, we helped...
View ArticleCash management: retail’s boring revolution
OK, let me get a confession out of the way. This blog isn’t very glamorous. It’s not going to set the world on fire in terms of innovation. It’s not going to dazzle you with new, shiny toys. It’s...
View ArticleRIP for NFC?
When the iPhone 5 was released recently, one of the big talking points was the decision not to include near field communication (NFC) capability. So is this a missed opportunity by Apple or a stark...
View ArticleSpending a day in a cashless, cardless world
Not a day goes by without at least one email appearing in my inbox telling me about a new revolution in the world of payments. Telling me if I’m not using my mobile phone to pay for everything I am an...
View ArticleRevealing the secrets of the magic card trick
Last week I impressed my wife. Now, this isn’t normally enough to warrant a blog post, it does happen reasonably regularly (I hope). The reason it is significant is that I impressed, maybe astounded,...
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Love is… cash?
The payments revolution is gathering pace. More and more retail outlets now have contactless capable Chip and PIN terminals (PEDs) and, in parallel, more and more cards are now issued with contactless...
View ArticleThe mobile dilemma
The word on everybody’s lips at the recent Retail Business Technology Expo in London was ‘mobile’. But mobile meant quite different things to different suppliers at the event. For some, it’s about...
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